Privacy Policy

Privacy Policy

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy, which complies with U.S. privacy standards, California data and information privacy laws (including the California Consumer Privacy Act [CCPA]), and compliance requirements for carrier-approved text communication.

Interpretation and Definitions

Interpretation

The words with initial capitalization have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Company: Olympus Story House LLC, 9453 Marley Way, North Hills, CA 91343.
  • Cookies: Small files placed on Your computer or device by a website, containing details of Your browsing history among other uses.
  • Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: The Website.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure.
  • Website: Olympus Story House, accessible from www.olympusstoryhouse.com.
  • You: The individual accessing or using the Service, or the legal entity on behalf of which such individual is accessing or using the Service.
Your Rights Under U.S. and California Privacy Laws

Under applicable U.S. privacy laws, and specifically the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their Personal Data:

  1. Right to Know: You have the right to request information about the categories and specific pieces of Personal Data we collect, use, and disclose.
  2. Right to Delete: You have the right to request the deletion of Personal Data we collect from you, subject to certain legal exceptions.
  3. Right to Opt-Out: You have the right to opt out of the sale of your Personal Data, if applicable.
  4. Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights under CCPA.
To exercise these rights, please contact us at admin@olympusstoryhouse.com. We will also comply with text messaging regulations and requirements, including the management of opt-out requests and adherence to guidelines for approved messaging content and sender identity.
Collecting and Using Your Personal Data

Information You Provide

You may choose to provide Olympus Story House certain personal information, whether over the telephone, on the Sites, via email, or at live events. The types of “Personal Information” that you may provide include:

  • Contact Information: Such as name, postal address, email address, and phone number (collectively referred to as “Personally Identifiable Information” or “PII”).
  • Payment and Tax Information: Such as your credit card number, expiration date, delivery address, billing address, banking account, and tax-related information.
  • Demographic Information: Including characteristics of protected classifications, such as your age, gender, or ethnicity.
  • Transaction Information: Such as products and services purchased.
  • Contest and Promotion Information: Information provided when you enter a contest or promotion sponsored by Olympus Story House or its affiliates.
  • Survey Responses: Your responses to surveys conducted for training or research purposes.
  • Audio, Electronic, Visual, or Similar Information: Such as recordings of customer service calls.
  • Account and Purchase Information: Any other personal information that you voluntarily provide when creating an account, purchasing products or services, or contacting Olympus Story House.
  • Social Network Information: Information provided when you log in to the Sites using your social network credentials.
  • Inferences: Drawn from the above categories, such as your preferences or interests.

Information Collected Through Automatic Means

In addition to the Personal Information that you provide, Olympus Story House and its third-party service providers may use various technologies that automatically or passively collect information such as your usage, browsing activity, device, and geolocation data (collectively referred to as “Usage Information”) when you visit or interact with the Sites, emails, or online advertisements. These technologies include:

  • Cookies: Small files placed on your computer or device for purposes such as recognizing you, remembering preferences, tracking visits, and enabling security features. You may adjust privacy settings to refuse cookies, but some features of the Sites may not function properly.
  • Web Server Logs: Log details such as operating system type, browser type, and IP address.
  • Web Beacons: Small electronic files used to track user interactions, monitor navigation, count users, and verify system integrity.
Use of Your Personal Data

Olympus Story House uses the Personal Information and Usage Information collected to:

  • Perform services such as processing orders, providing customer service, and managing accounts.
  • Contact you about our services, promotions, and other information.
  • Administer events, contests, and promotions.
  • Conduct audits and research.
  • Detect and prevent security incidents, fraudulent activity, and illegal actions.
  • Debug and improve functionality.
  • Operate, optimize, and improve products, services, and operations.
  • Comply with legal obligations, including compliance with carrier and regulatory requirements for text communication.
  • Use the information as described at the time of collection or with your consent.
Targeted Advertising

Olympus Story House may allow third-party advertising services and networks to use cookies, web server logs, web beacons, and similar technologies on the Sites, emails, third-party websites, and advertising placed on third-party websites. They use this information to provide advertisements about Olympus Story House’s services that may be of interest to you. You may see these advertisements on other websites. Olympus Story House does not control these third-party technologies, and they are not subject to this Privacy Policy. Olympus Story House does not authorize these third parties to use this technology to collect Personal Information about you, and they do not have access to your Personal Information that you provided to Olympus Story House. They may, however, track your Internet usage anonymously (that is, without being able to identify you personally) over time and across other websites beyond the Sites.

To learn more about the use of this information or to opt out of having this information used by Olympus Story House’s third-party network advertisers, please visit the Network Advertising Initiative at:
http://www.networkadvertising.org/managing/opt_out.asp.

“SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.”

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For text communication data, we will follow retention and deletion policies as mandated by carrier and regulatory guidelines.

Security of Your Personal Data

We take commercially reasonable steps to protect your Personal Data but cannot guarantee its absolute security.

Children’s Privacy

Our Services are not directed at children under 13. We do not knowingly collect Personal Data from children under 13.

Links to Other Websites

Our Sites may provide links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: admin@olympusstoryhouse.com